On occasions, our customers ask us questions about our products.
On this page we will try to give an answer to the most common questions:
- Why are your capsules so special? Many manufacturers mix flow enhancers and anti-caking agents with their products. These factors can compromise the ability of a natural substance to feed the body, especially during illness. Although not using these additives slows down our production process, we believe it ensures the best food supplements for our customers.
- You advise that some of your products are not for asthmatics. Why? Asphalia is a blend of natural grasses. This may affect some asthmatic sufferers. While it is true to say that many that suffer from this condition have used Asphalia without any problem, we are not qualified healthcare specialists and we strongly advise that if you have any questions about taking our product, PLEASE TALK TO YOUR CHOSEN HEALTHCARE PROFESSIONAL.
- Should I take Asphalia for Natural Sleep at the same time as Asphalia for Natural Protection? There is no need to take both capsules since the main ingredient is very similar in both. Take the product that you feel fits your needs the most. Always read the instructions on the label. This information also applies to our Natural Radiance and Natural Weight Control products.
- Can I take Asphalia if I am Gluten Intolerant? Yes. Gluten is found primarily in the seeds of Wheatgrass. Asphalia uses the blade of grass and so it should be ok for those that suffer from this condition.
- Why do you recommend a lower dosage for electro-sensitive people? In homeopathic medicine there is a principle of dilutions (or “law of minimum dose”) which states that the lower the dose of the medication, the greater its effectiveness. It is with this in mind, that we have included the direction for a half dose for electro-sensitive people.
- Can I pay for my order if I do not have a PayPal account? Yes. There is an option on the PayPal home page to pay without an account. Alternatively ring us on 01559 364711 and you can pay over the phone. See the link below for more information on PayPal.
- What is the charge for postage and packaging? We are pleased despite increases applied by the industry, we have been able to keep our postage charges the same for over 3 years. For UK and Ireland customers we charge £3.50 for each order. For Overseas orders here are our prices: For most European countries – £5.90; For Canada – £8.00; For Australia and New Zealand – £8.75. For orders to any other country, please call +44 (0)1559 364711. Please see our Terms and Conditions for a full list of countries that we ship to from this website.
- Can I order a free sample without purchasing a pot? Not via this website. Many independent Health Food Shops carry free samples of Asphalia for Natural Sleep. However, we believe in our product so much, that we are confident you will want to purchase a pot anyway and this will save you having to pay two lots of postage.
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